Returns & Cancellations

Any order may be cancelled prior to shipment by or call 619-210-2098

We are dedicated and committed to providing you with the best customer service possible. Your satisfaction is our number one priority. If you are not happy we are not happy. We offer 100% guaranteed customer satisfaction. If you are not satisfied with your purchase follow these steps in order to qualify for a refund. Please contact us by email within 15 days of receiving your item.

All returns must be pre-approved by us. We will provide you with a RMA number that MUST be written on the outside of your return package or the package will be refused by Camera Ready Cosmetics.

1. Keep the original packing since you will need it in order to return the item.
   
   
2. The item must arrive in the same condition as it was sent to you in order to receive a refund. Cosmetics can not be used and returned. Please order samples if you are sure about the color or the product. If you can not order samples and are not sure you will like the product please order it from a store that takes returns on used products.
   
   
3. There will be a 20 % restocking fee on all returns and you will be responsible for the return postage. We will waive the restocking fee on exchanges however we do not exchange any product that has been used and we check return products very carefully.
   
   
4. You will be refunded in the same manner you paid. If you return an item later than 60 days after purchase you will receive a store credit, we can not refund your purchase.
   
   
5. All items in pristine condition can be exchanged or returned. The item must be returned in the condition it was received. We can not take back foundation or cosmetics that have been tested by you. The buyer is responsible for return shipping.
   
   
6. When a refund for a returned item reduces the former total of your order to less than $50.00 we will deduct shipment charges of $4.90 from your refund as the total of your net order is lower than the amount which will give you free shipping and you will be responsible for return shipping fees. Free shipping to you only applies if the total of your order after deducting the item to be refunded remains over $50.00
   
   
7. You must request and receive an authorization and RMA number by email to return items. Please
   
   We are happy to take back items that were damaged in shipping and will exchange these only with the same item.
   
   
8. If a package is returned to us because you have refused delivery or because you changed your mind for any reason, we will refund your account after checking all returned items; all actual shipping charges we incurred will be deducted before refunding you. Shipping charges are not refundable unless we made an error.